Here’s how your refund works:

  1. If you've paid for your order by Credit Card or Debit Card, your refund will be credited to your card, bank account or PayPal account. Your bank or card issuer may take an additional 7-14 business days to process the transaction.
  2. If you’ve paid using SADAD, a Return Voucher or Shukrans, you'll receive a refund to My Credit in your account, or a Return Voucher if you're a guest user.
  3. As you know, if you’ve selected Cash on Delivery, there will be no refund as you’ve not yet paid for your order.