If you want to return a part of your order, we will issue a new Return Voucher, or a refund to My Credit (if you’re a registered user). The rest of the amount will be refunded to your Credit or Debit Card. This could work in two ways:
If the value of the return is higher than the value of the voucher:
Imagine an order with three products worth SAR 20 each, having a total value of SAR 60. The order was paid for with a Return Voucher or your My Credit balance worth SAR 30 as well a Credit or Debit Card. If you return two products, your refund of SAR 40 will be split between a Return Voucher (or My Credit balance if you’re a registered user) worth SAR 30 and a Credit or Debit Card refund worth AED 10.
If the value of the return is lower than the value of the voucher:
Consider an order with three products of SAR 20 each, having a total value of SAR 60. The order was partly paid for using a Return Voucher or your My Credit balance worth SAR 30 and the rest of the amount was paid by Credit or Debit Card. If you return one product, you will receive a new Return Voucher (or My Credit balance if you’re a registered user) worth the value of one product, or SAR 20 in this case.